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Poster
Posts: 3
Registered: ‎31-07-2018

Very Slow almost non-existint 4G

4g is not working properly for 2 days now. I have done speed test, and is even hard to start the test as some times the signal is very weak, non-existing.

 

 

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Message 1 of 8 (478 Views)
Poster
Posts: 3
Registered: ‎31-07-2018

Re: Very Slow almost non-existint 4G

Now on and off network? somebody else is experiencing that as well?

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Message 2 of 8 (474 Views)
Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Very Slow almost non-existint 4G

Hi there,

 

Whereabouts are you experiencing this issue?

 

Thanks,

Ashling

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Message 3 of 8 (471 Views)
Poster
Posts: 3
Registered: ‎31-07-2018

Re: Very Slow almost non-existint 4G

Posted from Generic Android 2.0
Dublin....looks ok now so
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Message 4 of 8 (453 Views)
Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Very Slow almost non-existint 4G

That's great to hear, thanks so much for letting us know!

 

Ashling

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Message 5 of 8 (450 Views)
Frequent Poster
Posts: 15
Registered: ‎29-04-2016

Re: Very Slow almost non-existint 4G

Posted from Apple iPhone
Hi rather than create a new post I’d comment on this.

Since late Friday night I’ve had poor almost non existent 4G internet. On both my mobile and Home mobile broadband router.

My phone would pick up 3-4 bars indoors and my home router is Max signal.

I’m in east cork area in Castlemartyr.

I know it’s prone to fluctuations but it’s dead set on 1-2Mbps down and 1Mbps up the last 2-3 days. Sometimes not even a connection on WAN side
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Message 6 of 8 (283 Views)
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Registered: ‎09-11-2012

Re: Very Slow almost non-existint 4G

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 7 of 8 (281 Views)
Moderator
Posts: 358
Registered: ‎07-06-2018

Re: Very Slow almost non-existint 4G

Hi there,

 

Sorry to hear you're having issues with coverage and speeds.

 

There are no known outages in the area you have provided.

 

Can you private message us the below details and we can escalate the issue to the technical support team:

 

Mobile number and mobile broadband number:

Full address:

Date of Birth:

Link to this thread:

 

Thanks,

Liam

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Message 8 of 8 (261 Views)