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Poster
Posts: 5
Registered: ‎04-08-2015

Roaming not working in Mexico

Hi I contacted customer care on the app and by phone on Monday to get my roaming fixed in Mexico. My phone worked here in Sunday and my 3G and texts still work but I can't phone anyone.

 

I haven't heard anything back and I'm travelling now without means to call anyone. Can you please revert with a solution via message or email.

 

Thanks a million.

 

 

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Moderator
Posts: 358
Registered: ‎07-06-2018

Re: Roaming not working in Mexico

Hi there,

 

We're sorry to hear you're having issues.

 

Can you send us on the below details by PM and we can take a look:

 

Mobile number:

Date of Birth:

Full address:

Link to this thread:

 

Thanks,

Liam

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