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Poster
Posts: 7
Registered: ‎14-09-2018

No 4g when roaming in UK

Posted from Generic Android 2.0

Hi there,  I've a Samsung Galaxy S7 and cannot connect to 4G when in UK. Won't go higher than 3G, even when I know there's good 4G coverage in the area. Have already tried manually selecting 2G then reselecting 4G but to no avail. Would appreciate any assistance, thanks!

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Contributor
Posts: 230
Registered: ‎29-08-2013

Re: No 4g when roaming in UK

Posted from Generic Android 2.0

Can you get 4g anywhere?

It might be a localised issue as your roaming

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Moderator
Posts: 358
Registered: ‎07-06-2018

Re: No 4g when roaming in UK

Hi there,

 

Sorry for the delay in our reply, we were previously unable to write back to your post.

 

Can you please PM us the below details and we can have look:

 

Mobile number:

Date of Birth:

Full address:

Your location in the UK:

 

Thanks,

Liam

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Posts: 7
Registered: ‎14-09-2018

Re: No 4g when roaming in UK

Posted from Generic Android 2.0
Thanks Liam, PM sent. No issues with 4G on home network.
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Registered: ‎14-06-2009

Re: No 4g when roaming in UK


@Burnsie21 wrote:

Hi there,  I've a Samsung Galaxy S7 and cannot connect to 4G when in UK. Won't go higher than 3G, even when I know there's good 4G coverage in the area. Have already tried manually selecting 2G then reselecting 4G but to no avail. Would appreciate any assistance, thanks!


 

Can I ask (for my own curiosity as I had this issue recently in Germany and Holland), is your phone rooted?

 

If you don't know what that means, then it's not so no worries:-)

digi-expert.JPG 

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Poster
Posts: 7
Registered: ‎14-09-2018

Re: No 4g when roaming in UK

Posted from Generic Android 2.0
Hi Digi, definitely not rooted. Beyond my skill levels Smiley Happy
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Poster
Posts: 7
Registered: ‎14-09-2018

Re: No 4g when roaming in UK

Posted from Generic Android 2.0
Hi Liam, performed a reboot today and the phone is picking up 4G now, thanks for your help! Coincidentally, my wife's phone (also VF) was having the same issue and it's fixed now roo.
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Poster
Posts: 7
Registered: ‎14-09-2018

Re: No 4g when roaming in UK

Posted from Generic Android 2.0
Roo=too!
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