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Registered: ‎04-07-2016
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APN

Posted from Wileyfox Spark
Hi I have data extra plan on pay as you go , I've deleted my APN by mistake , which APN should I use ? Thanks
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Regular
Posts: 55
Registered: ‎23-06-2016

Re: APN

Posted from Android 2.0
Hi. Correct one is live.vodafone.com. hope this helps
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Message 2 of 16 (315 Views)
Poster
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Registered: ‎04-07-2016

Re: APN

Posted from Vodafone VFD 700
Hi,I got an ultra 7 today , do I need to do,anything to get 4g ? Thanks
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Message 3 of 16 (270 Views)
Moderator
Posts: 2,553
Registered: ‎01-11-2016

Re: APN

[ Edited ]

Hi there,

 

In order to connect to 4G on your handset, you must be connected to the live.vodafone.com APN. Tethering over the hs.vodafone.ie APN or any other use of the HS APN will incur out of bundle charges.

 

Terms & conditions:DATA EXTRA

 

14.  The 5GB data allowance can be used to access the internet via the below APN’s only: BlackBerry.net & Live.vodafone.com

 

Thanks,

Ashling

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Message 4 of 16 (266 Views)
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Re: APN

Posted from Samsung SM-G930F
Why does term and conditions say call texts and data can't be used when roaming. And 4g not available when roaming on data extra plan?
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Message 5 of 16 (259 Views)
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Registered: ‎09-11-2012

Re: APN

Because there is more than just the EU when it comes to roaming.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 6 of 16 (248 Views)
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Re: APN

Posted from Samsung SM-G930F
It says roaming not included. Doesn't specify outside eu.?
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Message 7 of 16 (244 Views)
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Re: APN

Posted from Samsung SM-G930F
See item 16 and 20 in terms and conditions cookie20
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Message 8 of 16 (238 Views)
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Re: APN

There are separate roaming T&C's

Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 9 of 16 (235 Views)
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Re: APN

Posted from Android 2.0
No there not. Those are terms and conditions for Data Extra as per Ashling link above
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Re: APN

[ Edited ]

Yes there are:
https://n.vodafone.ie/support/mobile/travelling-abroad.html#eu-roaming.html
 

https://n.vodafone.ie/terms/services.html

 

Roaming is treated as separate from your plan.

Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 11 of 16 (220 Views)
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Registered: ‎23-06-2016

Re: APN

Posted from Samsung SM-G930F
Why does it clearly state in 16 of terms and conditions for Data Extra that calls text and days CANNOT be used when roaming?
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Message 12 of 16 (207 Views)
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Registered: ‎09-11-2012

Re: APN

[ Edited ]

Because in certain cases that applies but all roaming rules are spelled out in separate T&C's.

Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 13 of 16 (205 Views)
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Re: APN

Posted from Samsung SM-G930F
What u mean by certain cases. U either can use data extra when roaming or u cant
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Message 14 of 16 (202 Views)
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Registered: ‎09-11-2012

Re: APN

You can use data from your plan while roaming in EU using live.vodafone.com APN
You cannot use your data from plan when in the USA.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 15 of 16 (199 Views)
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Moderator
Posts: 2,553
Registered: ‎01-11-2016

Re: APN

Cookie is spot on, if you need any further info, please get in touch.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 16 of 16 (182 Views)