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Registered: 4 weeks ago

Vodafone Gigabox Won't accept spaces in wi-fi password

I can't change the password, from the default to my usual password with spaces it errors with "The length of password must be between 12 and 64 characters." it's 28 caracthers long....https://imgur.com/a/w2jD6T3

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Registered: ‎09-11-2012

Re: Vodafone Gigabox Won't accept spaces in wi-fi password

Some systems apparently strip out all spaces before hashing the password. Change the password to something without spaces.
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Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Posts: 4,707
Registered: ‎01-11-2016

Re: Vodafone Gigabox Won't accept spaces in wi-fi password

Hi there,

 

Can you try logging into your account through a laptop or computer and then attempt to reset your password again?
Your new password must be at least 8 characters long with a lower case letter, a higher case letter, a number and a special character (!,*).
An example password would be Ireland2018?!

 

Thanks,

Ashling

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