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Poster
Posts: 4
Registered: 4 weeks ago

Vodafone Broadband Down in Carrigaline

Posted from Apple iPhone

Good Morning,

 

Vodafone Broadband service is down this morning in Carrigaline, Co.Cork.

Any update from Vodafone Tech Support on when this service will be reestablished?

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Registered: ‎09-11-2012

Re: Vodafone Broadband Down in Carrigaline

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Poster
Posts: 4
Registered: 4 weeks ago

Re: Vodafone Broadband Down in Carrigaline

Posted from Apple iPhone
Thank you but I think as the Broadband appears to be down across the town I don’t see a need to chat with anyone.
Also, it’s disappointing to hear that if your service is interrupted at weekends you have to wait until Monday to Friday to have it looked at. We pay for a full service not for partial service.
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Posts: 7,675
Topics: 54
Kudos: 1,058
Solutions: 203
Registered: ‎09-11-2012

Re: Vodafone Broadband Down in Carrigaline

I dont work for Vodafone. You could also ring them. The forum (as I said) is the only aspect of customer care that is not manned by staff at the weekend.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Poster
Posts: 4
Registered: 4 weeks ago

Re: Vodafone Broadband Down in Carrigaline

Posted from Apple iPhone
Ok, thank you
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Moderator
Posts: 4,707
Registered: ‎01-11-2016

Re: Vodafone Broadband Down in Carrigaline

Hi there,

 

Apologies for the delay in responding, can you please confirm if you're still experiencing service issues in Carrigaline?

 

Thanks,

Ashling

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