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Registered: 4 weeks ago

Reschedule engineer appointment

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I recently ordered an internet upgrade to gigabit broadband 1000 the engineer was to suppose to call to my house on 18/09/18 between 8:00am and 1:00pm and I never received a call from the engineer I was wondering if I could reschedule as I’ve not had any contact with anyone explaining why the engineer never called or what’s goimg on my latest bill is also more than it should be and I don’t know why either. 

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Registered: ‎09-11-2012

Re: Reschedule engineer appointment

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Reschedule engineer appointment

Hi there,

 

Apologies for the delay in responding,  if could you private message (via the link in my signature) over the below info, I can look into this for you?

 

Customer number:

Contact number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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