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Registered: ‎02-01-2015
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Is this forum working at all?

I have posted several questions on here over the past few weeks, none of which have been addressed.

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Message 1 of 17 (904 Views)
Contributor
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Registered: ‎29-08-2013

Re: Is this forum working at all?

Send a PM to the mods, if your not getting an answer

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Message 2 of 17 (902 Views)
Contributor
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Registered: ‎29-08-2013

Re: Is this forum working at all?

BTW where are your posts?

I cant see any of them

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Message 3 of 17 (900 Views)
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Registered: ‎09-11-2012

Re: Is this forum working at all?

If you PM mods without posting a summary of your issue on the main forum they will ignore it.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 4 of 17 (892 Views)
Poster
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Registered: ‎02-01-2015

Re: Is this forum working at all?

I may have been logged in under another account some to think of it. My questions didn't appear though. Just wondering why.
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Message 5 of 17 (889 Views)
Poster
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Registered: ‎02-01-2015

Re: Is this forum working at all?

Sorry if this is a stupid question but how do I go about PM'ing a Mod on here?
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Message 6 of 17 (888 Views)
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Re: Is this forum working at all?

Why dont you log back in under the original account? Do you know that account username?
Creating extra threads all on the same topic makes a mess of the forum and will delay any responses from mods to your query as they have to deal with queries in order of receipt.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 7 of 17 (887 Views)
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Re: Is this forum working at all?

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Message 8 of 17 (886 Views)
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Re: Is this forum working at all?

I'd wait to see which mod is around before PM'ing. Heather was on yesterday, the above link is to Ashling.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 9 of 17 (883 Views)
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Registered: ‎29-08-2013

Re: Is this forum working at all?

Can the mods not see each others inboxs?

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Message 10 of 17 (876 Views)
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Re: Is this forum working at all?

Some can some cant.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 11 of 17 (874 Views)
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Registered: ‎29-08-2013

Re: Is this forum working at all?

hmm, seems a bit silly that they cant.

Hows a customer going to know if a mod is sick/holidays?

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Message 12 of 17 (872 Views)
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Re: Is this forum working at all?

[ Edited ]

Well 90% of the time it's Ashling or Daz and they can see each others but I'm never sure if the newer/less frequent people can see the same.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 13 of 17 (864 Views)
Poster
Posts: 5
Registered: ‎02-01-2015

Re: Is this forum working at all?

Good point. I think I was logged in as a "guest". I'm not 100% sure!

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Message 14 of 17 (855 Views)
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Registered: ‎09-11-2012

Re: Is this forum working at all?

Try using live chat again as there appears to be no mods around today.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 15 of 17 (844 Views)
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Re: Is this forum working at all?

'tis well for some to be off, while the rest of us slaving away :-) !

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Message 16 of 17 (843 Views)
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Re: Is this forum working at all?


@billbond4 wrote:

'tis well for some to be off, while the rest of us slaving away :-) !


 

I wouldnt imagine they are off in the sense of off work - more resources needed elsewhere. The social media team of which they all play a part have a massive presence on twitter, facebook and boards.ie as well. 

 

Sometimes you will see them active on those channels helping with any backlogs Smiley Happy

digi-expert.JPG 

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Message 17 of 17 (810 Views)