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Poster
Posts: 7
Registered: a month ago

S7 unlock code

Posted from Samsung SM-G960F
Hi,

I requested an unlock code for my out of contract s7 over 2 weeks ago. Nothing from Vodafone yet.

Why is it taking so long?
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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: S7 unlock code

Hi there,

 

As per Samsung's guidelines, a minimum wait time for handset unlock requests to be completed is 12 working days. Can you please advise when your request was first submitted?

 

Thanks,

Ashling

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Message 2 of 4 (87 Views)
Poster
Posts: 7
Registered: a month ago

Re: S7 unlock code

Hi there, 

 

I submitted the request in or around September 7th.

 

I submitted another request last night,.

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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: S7 unlock code

If you could private message (via the link in my signature) over the below info, I can look into this for you?

 

Vodafone mobile number:

Address:

Date of birth:

IMEI:

Make and model of the handset:

Email address:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 4 (84 Views)