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Poster
Posts: 2
Registered: ‎25-09-2014

Cannot verify number buying phone

Hi, I'm trying to purchase a new phone and switch my number to vodafone (from postmobile).  When I get to checkout and try to verify my number, I do not receive any text message. And it's an offer where I get €50 off the price of a huawei y6 for switching. Online chat suggested I go to my nearest store for assistance with porting but I'm not even porting my number yet, just verifying to complete the purchase.  I've tried to resend the code several times but I receive nothing.

 

Any help much appreciated 

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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Cannot verify number buying phone

Hi there,

 

Can you confirm if you're still expereincing this issue?

 

Thanks,

Ashling

 

 

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Poster
Posts: 2
Registered: ‎25-09-2014

Re: Cannot verify number buying phone

Posted from Wileyfox Swift
Yes, im still experiencing the issue.
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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Cannot verify number buying phone

Apologies for the delay in responding, I have flagged this with our web team and I have been advised that this function appears to be working correctly. Can you please test this again using a desktop / laptop?

 

Thanks,

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