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Poster
Posts: 2
Registered: ‎06-09-2018

Alcatel A3 XL no calls

Posted from Alcatel 9008X

Have problems with my new phone

Got simcard activated today and can use phone only for text and internet

Using to make or take calls won't work 

Got a message say call forwarding on conditional and then cuts off

What's wrong here???

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Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Alcatel A3 XL no calls

Hi there,

 

Can you confirm if you're still experiencing this issue?

 

Thanks,

Ashling

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Poster
Posts: 2
Registered: ‎06-09-2018

Re: Alcatel A3 XL no calls

Posted from Alcatel 9008X
Still have that problem Can make calls in Eire but can't call family outside the country answering calls still impossible
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Posts: 7,676
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Registered: ‎09-11-2012

Re: Alcatel A3 XL no calls

Posted from Generic Android 2.0

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 4 of 5 (184 Views)
Moderator
Posts: 355
Registered: ‎07-06-2018

Re: Alcatel A3 XL no calls

Hi there,

 

If you are still having issues, please PM us the below details and we will take a look:

 

Mobile number:

Date of Birth:

Full address:

Link to your post:

 

Thanks,

Liam

 

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Message 5 of 5 (157 Views)