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Registered: ‎12-07-2016
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Activate Voicemail

My voicemail is not activated, i've gone through all the steps on my phone and activated it but when someone rings it just rings out, can someone help me please.

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Message 1 of 17 (1,167 Views)
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Registered: ‎10-08-2009

Re: Activate Voicemail

Hi there,
Could you restart the phone and try it now please?


Thanks,

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Message 2 of 17 (1,106 Views)
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Posts: 1
Registered: ‎02-03-2017

Re: Activate Voicemail

Posted from Apple iPad

 I have the same problem with my phone. My phone rings out and does not go to voicemail. I have recorded a greeting however it still does not work.  Can someone help please?

Thank you

Maureen Feely 

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Message 3 of 17 (719 Views)
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Posts: 2
Registered: ‎22-03-2017

Double Post

[ Edited ]

Please don't post the same thing in multiple locations. It causes confusion and delays responses. It is also against forum rules. Stick to one location:

 

https://community.vodafone.ie/t5/Email-Messaging/Voicemail/m-p/206541#M6060

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Message 4 of 17 (639 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

I have the same problem. Can you fix mine too?

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Message 5 of 17 (550 Views)
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

Hi there,

 

That should be up and running for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

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Message 6 of 17 (544 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

Hi Ashling. I've restarted my phone but when I try ringing it from a landline I just get a busy signal. My phone doesn't ring and I don't get through to voicemail either. Is there some call forwarding setting that needs to be cleared? Thanks
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Message 7 of 17 (541 Views)
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

That's strange, I have reviewed your account and I can confirm that you are currently provisioned correctly for voicemail. I have asked our tech support team to investigate this a little further; I will be back in touch as soon as I have an update.

 

Thanks,

Ashling

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Message 8 of 17 (538 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

Dunno who did what but it's working now; thanks!
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Message 9 of 17 (528 Views)
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

That's great to hear, our tech team have confirmed that your profile was missing some settings in the back end of our system, these have now been applied. If you need anything else, please get in touch.

 

Thanks,

Ashling

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Message 10 of 17 (521 Views)
Poster
Posts: 2
Registered: ‎26-05-2017

Re: Activate Voicemail

[ Edited ]
Posted from Samsung SM-T550

Please don't post the same thing in multiple locations. It causes confusion and delays responses. It is also against forum rules. Stick to one location:

 

https://community.vodafone.ie/t5/Samsung/activating-voicemail/m-p/208483

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Message 11 of 17 (435 Views)
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Posts: 1
Registered: a week ago

Re: Activate Voicemail

I cannot set up voicemail. I have gone through the steps several times but when I phone my phone it keeps ringing and you cannot leave a message.  Thanks Rebecca

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Message 12 of 17 (39 Views)
Highlighted
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

Hi there,

 

That should be working for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 13 of 17 (37 Views)
Poster
Posts: 3
Registered: yesterday

Re: Activate Voicemail

Posted from Samsung SM-G360F
I have the same problem with my phone too. Could you fix mine too please?
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Message 14 of 17 (22 Views)
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

Hiya,

 

That should be up and running for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 15 of 17 (15 Views)
Poster
Posts: 3
Registered: yesterday

Re: Activate Voicemail

Posted from Samsung SM-G360F
It's working thanks so much
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Message 16 of 17 (9 Views)
Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Activate Voicemail

Excellent, thanks for letting us know Smiley Happy

 

Ashling

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Message 17 of 17 (7 Views)